TERMS & CONDITIONS
1. Introduction
Welcome to Sikkim Smart Travel. By accessing our website or booking any tour package with us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking.
2. Booking & Payments
A booking is confirmed only after receipt of the required advance payment.
Full payment must be completed before the start of the tour unless otherwise agreed in writing.
Payments can be made via approved payment methods listed on our website.
Prices are subject to change without prior notice until booking confirmation is issued.
3. Pricing & Inclusions
Package prices include only the services specifically mentioned in the itinerary.
Any additional services, optional tours, personal expenses, or upgrades will be charged separately.
Government taxes or permit fees may change and will be charged as applicable at the time of travel.
4. Cancellation & Refund Policy
Cancellation requests must be made in writing via email or official contact channels.
Cancellation charges may apply based on the time of cancellation before departure.
Refund timelines depend on third-party providers such as hotels and transport operators.
No refund will be provided for unused services after the tour has started.
5. Changes to Itinerary
We reserve the right to modify the itinerary due to weather conditions, road closures, government regulations, or unforeseen circumstances.
In such cases, we will arrange suitable alternatives without compromising the safety and comfort of travelers.
6. Travel Documents & Permits
Travelers are responsible for carrying valid identification and required travel documents.
For destinations requiring special permits (e.g., North Sikkim), guests must provide necessary documents on time.
We are not responsible for denied entry due to incomplete documentation.
7. Liability
We act as an intermediary between travelers and service providers (hotels, transport operators, etc.).
We are not liable for loss, injury, accident, delay, or damage caused by third-party providers or natural events.
Travelers are advised to purchase travel insurance for additional protection.
8. Conduct
Travelers must follow local laws and regulations during the tour.
Misconduct or behavior causing inconvenience to others may result in termination of services without refund.
9. Force Majeure
We are not responsible for delays, cancellations, or changes caused by circumstances beyond our control, including natural disasters, strikes, political unrest, pandemics, or government restrictions.
10. Website Use
All content on this website is for informational purposes only.
Unauthorized use, copying, or reproduction of website content is prohibited.
11. Governing Law
These Terms & Conditions are governed by the laws of [Your State/Country], and any disputes shall be subject to the jurisdiction of the appropriate courts.
12. Contact Information
For any queries regarding these Terms & Conditions, please contact:
Sikkim Smart Travek
Phone: +91 9064050051/ 9339088536
Email: sikkimsmartravel@gmail.com
contact@sikkimstravel.com
Address: Tara complex, Nam nang Road, Gangtok, East Sikkim