PRIVACY POLICY

 

Introduction

At Sikkim Smart Travel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and travel services.

Information We Collect

We may collect the following information when you contact us, make inquiries, or book a tour:

  • Name and contact details (phone number, email address)

  • Travel preferences and booking details

  • Identification information required for travel permits or reservations

  • Payment and billing information (processed securely through payment providers)

  • Website usage information through cookies and analytics tools

How We Use Your Information

Your information is used to:

  • Process tour bookings and travel arrangements

  • Respond to inquiries and provide customer support

  • Share booking confirmations, updates, and travel information

  • Improve our services and website experience

  • Comply with legal and regulatory requirements

Information Sharing

We do not sell or rent your personal information.
Your data may be shared only with trusted third parties when necessary, including:

  • Hotels and accommodation providers

  • Transport operators and tour partners

  • Government authorities for permits and travel documentation

  • Payment gateways for secure transactions

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is completely secure, and users share information at their own risk.

Cookies Policy

Our website may use cookies to enhance user experience, analyze website traffic, and improve services. You may disable cookies through your browser settings if preferred.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate details

  • Request deletion of your data (subject to legal obligations)

To make such requests, please contact us using the details below.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Sikkim Smart Tour
Phone: +91 9064050051/ 9339088536
Email: sikkimsmartravel@gmail.com/ 
contact@sikkimstravel.com
Address: Tara complex, Nam nang Road, Gangtok, East Sikkim